Refund Policy

Last updated: April 2026

Credits

Credit purchases are non-refundable once consumed. Unused credits can be refunded within 30 days of purchase if you have not used the service in a way inconsistent with a good-faith trial. Email support@qacrow.com from the email on file to request.

Failed runs

If a run fails because of a system issue on our end, we automatically refund the credit to your account within 24 hours. You don't need to ask.

Subscriptions

Subscriptions can be canceled at any time and will not renew at the end of the billing period. We do not pro-rate mid-cycle cancellations.

Disputes

If you believe a charge was made in error, please email us first. We almost always resolve issues faster than your bank can.