# Frequently asked questions

Quick answers about QACrow. Can't find what you need? [Email support](mailto:support@qacrow.com).

## Account

- How do I invite teammates?
- What can each role do?

## Coupons

- How do I redeem a coupon?
- Can I share a coupon code with my team?

## Credits & Billing

- How do I top up credits?
- Are unused credits refundable?

## Troubleshooting

- My test fails at login. What should I check?
- A test passes sometimes and fails others. Why?
- I'm seeing 429 errors from the API. What's the limit?

## Getting Started

- What is QACrow?
- How do I create an account?
- How do I run my first test?

## Test Plans

- What makes a good test plan?
- How do I provide login credentials?
- Are there starter templates?

## Fun

- Why a crow?
- Will the AI take my QA job?
- My staging environment is on fire. Should I run QACrow?
- My test passes locally but fails on QACrow. What gives?

## Runs & Reports

- Can I cancel a running test?
- What's in an issue report?

## Runs

- How is a run priced?