Frequently asked questions

Quick answers about QACrow. Can't find what you need? Email support.

Account

• How do I invite teammates?
• What can each role do?

Coupons

• How do I redeem a coupon?
• Can I share a coupon code with my team?

Credits & Billing

• How do I top up credits?
• Are unused credits refundable?

Troubleshooting

• My test fails at login. What should I check?
• A test passes sometimes and fails others. Why?
• I'm seeing 429 errors from the API. What's the limit?

Getting Started

• What is QACrow?
• How do I create an account?
• How do I run my first test?

Test Plans

• What makes a good test plan?
• How do I provide login credentials?
• Are there starter templates?

Fun

• Why a crow?
• Will the AI take my QA job?
• My staging environment is on fire. Should I run QACrow?
• My test passes locally but fails on QACrow. What gives?

Runs & Reports

• Can I cancel a running test?
• What's in an issue report?

Runs

• How is a run priced?